Customer Operations Officer - Insurance
About this role
[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5ac97b31-49cd-4012-8bb0-5caf15e33c69/B25.png] WE ARE LOOKING FOR AN INSURANCE CUSTOMER OPERATIONS OFFICER TO COORDINATE INSURANCE COVERAGE, MANAGE END-TO-END CLAIMS RESOLUTION, AND SUPPORT RIDER INCOME PROTECTION AS WE CONTINUE TO SCALE OUR MOBILITY DIVISION ACROSS KENYA.
[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/2c6957b4-39d2-40b3-8eb6-7e380a0c2f9c/B13.png] ''This role sits at the heart of our insurance and claims operations — ensuring every eligible rider has timely, compliant coverage, and that when incidents happen, claims move quickly, accurately, and with a positive customer experience throughout.
If you’re a detail-oriented operations professional with experience in insurance or claims coordination and a strong service mindset, this role is for you.'' [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/7ff786de-a317-4936-8e4a-f2b39ccd8afa/B13.png] ABOUT US M-KOPA’s Mobility division is transforming urban transport by making electric motorcycles accessible and affordable for everyday Kenyans.
Our insurance operatio
Summary compiled by Carbon Desk from the employer's public posting; the employer's page is authoritative. Spotted an error? Email [email protected].
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