Customer Performance Field Officer - Mombasa

About this role

[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5ac97b31-49cd-4012-8bb0-5caf15e33c69/B25.png] WE ARE LOOKING FOR A CUSTOMER PERFORMANCE FIELD OFFICER TO DRIVE TIMELY LOAN REPAYMENTS AND RECOVER OVERDUE ACCOUNTS AND FINANCED ASSETS WITHIN AN ASSIGNED TERRITORY ACROSS KENYA. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/06f96ce9-4ada-4f94-9f2d-d900eff6fd2e/B13.png] ''This is a field-based role where up to 80% of your time will be spent in the field; combining in-person customer visits with telephone follow-up to locate customers, negotiate repayment, and where necessary, lawfully recover financed assets.

If you’re a self-driven, compliance-minded field professional with collections or debt recovery experience and a valid motorcycle licence, this role is for you.'' [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/395be758-ac99-4003-abca-ea8c73bb8919/B13.png] ABOUT US M-KOPA’s Mobility division is transforming urban transport by making electric motorcycles accessible and affordable for everyday Kenyans.

Our Customer Performance team is on the ground every day, protecting p

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