People operations lead

About this role

ABOUT WATERSHED Watershed https://watershed.com/ is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team.

We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! THE ROLE We’re looking for a senior People Operations leader to build the operating model, systems foundation, and global infrastructure that will let Watershed scale with both intensity and care.

You’ll set direction for how People Ops runs end-to-end—combining strong judgment, high standards for compliance and data integrity, and a pragmatic approach to automation and tooling. This role is Mexico City–based, serving global operations, with a scope expected to be approximately 60–70% US operations and 30–40% global (Mexico, UK/Europe, Australia).

WHAT YOU’LL DO (IMPACT) - Own the People Ops operating model: define how work flows across People Ops, People Partners, Recruiting, Finance, and Legal; clarify decision rights, SLAs, and the “system of record” for people information. - Build scalable infrastructure: evolve HR systems and data foundations so they are accurate, auditable, and usable for leadership and the business.

- Scale employee support: design a durable approach to employee inquiries and knowledge management that increases self-serve resolution while maintaining high-quality ex

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