Technical Operations Lead

About this role

About the Role We are looking for an experienced Technical Operations Lead to oversee the team, systems, and processes that take CREW’s deployments from signed contract to reliable, long-term operation at wastewater treatment plants nationwide. This person leads the engineers, project managers, and field staff responsible for designing, procuring, building, installing, and maintaining our fleet — ensuring every deployment is robust, on budget, and on schedule.

This role blends technical judgment with operational leadership: technical fluency to hold designs and vendors to a high standard, paired with the operating discipline to run a distributed, multi-site deployment pipeline well. As the fleet grows, this person will also help shape the future of our deployments — improving controls, standardizing our approach, and informing strategy.

The ideal candidate is a hands-on operator who has led a distributed field service, deployment, or fleet operation before, is comfortable owning cost and schedule as business outcomes, and is energized by building the operating backbone of a fast-growing water technology company. This position is a full-time role. Location is onsite at CREW’s Brooklyn, NY office.

Remote considered only for exceptional candidates, with regular travel to Brooklyn expected. Key Responsibilities - Lead the cross-functional team (engineers, project managers, field technicians) that takes projects from kickoff through design, procurement, build, install, and commissioning to steady-state operation. - Own cost and schedule discipline across every phase of the deployment pipeline.

- Set the operating rhythm, processes, and metrics that keep multiple simultaneous site deployments on track. - Ensure our systems (tanks, silos, controls) are robust and field-proven.

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